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Return & Refund Policy

We appreciate the interest shown by you in our products. We are sure that our products would be as per your requirement and match your expectations.

 

We deliver only post all necessary approvals for the sample and trust our product quality. However in case you are not entirely satisfied with your purchase, we are here to help.

 

Payments

Online Payment at  MRL Gurah Udyog is facilitated by Third Party and hence   MRL Gurah Udyog cannot be held responsible for any errors. In case of any such issues, you need to connect with your respective banks.

 

In case payment failure is displayed yet payment is debited, then the payment would be auto-reversed within 7 working days.

 

Returns

In case of any defect, you can return the products within 3 calendar days from the date you received it.

 

To be eligible for return:

Product should be unused

Product should be in exact same condition as delivered

Product must be in the original packing

You should be able to furnish the receipt or proof of purchase.

 

Refunds

Refunds would be provided to returned products subject to inspection

 

On receipt of the returned items, they will be inspected to ensure that they are unused, in exact same condition as delivered and in original packaging. We will notify you on the status of your refund post inspection.

 

On approval of return, the refund will be initiated via the same mode as payment was received. The credit would be received within 2-7 days based on the mode of your payment as well as your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us on (hareshmamnani97@gmail.com) or reach us at (9096172721)



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